NH Collection Madrid Gran Vía

Rating: 5/5 I had a fantastic stay at NH Collection Madrid Gran Vía! The hotel’s prime location on the iconic Gran Vía puts you right in the heart of Madrid, with easy access to shopping, restaurants, and major attractions. The hotel itself is modern, stylish, and immaculately clean. The rooms are spacious, comfortable, and well-equipped with high-quality amenities. The staff were incredibly welcoming and helpful, always going the extra mile to ensure a pleasant stay. Overall, it’s an exceptional choice for anyone visiting Madrid, offering both luxury and convenience. Highly recommended!

Great professional and friendly staff. From Alvaro at the front desk on the first floor to Bianca and Elsa at the reception area on the 8th floor. Such nice welcoming people and the General Manager would always ask “how is your stay, what can we do to make it better because we are always trying to improve our guests’ experience.” I saw him ask many customers and you could tell he was so genuine. He and his Team are such a great reflection of the service you expect at NH Collection and they are such great representatives of the NH Collection. I will stay here again and thank you to the wonderful staff!!! Made my stay so enjoyable.

Location is perfect in the heart of downtown with walking distance to everything. Metro station a few steps was also handy. We did not buy breakfast because it was too much for what we need. The people were extremely friendly and professional as well as super accessible, and that includes desk and housekeeping. We arrived by train at Atocha, and it was a 10-minutes taxi ride. If it wasn't for the size of luggage, we could have used public transportation.

The location is super perfect, in the famous shopping street gran via , all what you need is around , local & international restaurants, supermarkets, cafes , Corte ingles , all , walking distance to del sol , plaza mayor & Mercado San meguil From 5 to 15 minutes , also 20 minutes walking to the fabulous Calle de sorrano, one of the most luxurious streets in the world. But the most point of advantage of this hotel is the staff specifically the manager Bianca & all the receptionists and bell men

The staff were friendly, professional and very helpful. The room was well stocked and comfortable, exactly what we wanted. The central location meant easy access citywide and great views along the Gran Via and across the rooftops.